• Contact detail
• General Terms ans Conditions
• Transport
• Payment options
• About purchace
• GDPR
• Catalogue

Basic information

The package will be delivered to the selected post office normally the next day.

ČP informs about the delivery of the package by e-mail and text message.

Also suitable for the delivery of large parcels.

You can change the delivery parameters at www.postaonline.cz

Payment by credit card or cash on delivery.

Track packages online or in the mobile app.

Place of delivery

Delivery is possible to almost every branch of the Czech Post.

Customized delivery

You don't have to be in a certain place at a certain time - you can pick up your package at the post office of your choice, and when it's convenient for you.

Special Services

You can also receive a parcel of non-standard dimensions with a page length of up to 200 cm.

Branch change

Through the Change Delivery online app, you can change the post office where you want to pick up your package on the day of delivery after receiving the electronic notification.

Package pickup

Once the parcel is deposited at the post office, it can be collected without the need to prove identity. It is enough to present the pickup code, which the addressee will find in the SMS or e-mail notification. A third party can also collect the parcel. 

It is still possible to pick up a parcel by proving your identity, either by giving the counter clerk the parcel number or by giving your mobile phone number or e-mail address (or the address to which the parcel was notified) to ensure that the parcel really belongs to you. 

Storage time extension

You can easily extend the storage time at the post office from the standard 7 to 15 days.

Payment on delivery

You can pay at a ČP branch by card or in cash.